A new pool owner wanted automation training and weekly pool service in St. George, Ut
This pool service customer is in St. George Utah. The pool was brand new but past its initial plaster curing time of 30 days. It has been taken care of by the pool builder to this point. The client wanted education on how to use their Hayward automation and weekly pool service.
The pool has a Hayward 450k BTU pool heater, two Hayward Variable speed pool pumps, a Hayward 420 pool filter, and a TCell salt water generator. It uses the Hlbase with Omnilogic to automate. It has an automatic pool cover with a standard password-protected control switch.
The initial chemical reading was as follows:
Because this pool was new, we started our pool service by brushing, vacuuming, and just general cleaning of the pool.
As always, we clean the cartridge pool filters to make sure we get them on the quarterly schedule. This is especially important with new pool builds due to all the plaster dust that accumulates for the first 30 days. By cleaning the filters at 30 days it takes care of the worst of it so they can last for the 3 months after.
We then added the initial dose of salt to get the salt cell working. We added cyanuric acid to bring it up to about 70 ppm.
The pH was high as is fairly usual on these new builds. The customers are supposed to manage the pH during the plaster curing process but it often gets overlooked. We added a generous dose of muriatic acid to bring the pH level back down.
After balancing the chemicals and getting everything within their recommended levels we proceeded to provide the customer with some basic education.
We showed them how to program the schedule for the circulation pump and how to adjust the salt cell via the chlorinator option. We always program the pool’s circulation to best optimize their setup and use the least amount of energy. The Omnilogic system it is very user-friendly on the phone application so we always make sure the customers have access via the app.
Now that the pool is stabilized, the automation set up, and the pool has been added to one of our St. George, Utah pool service routes we are able to maintain this pool much easier.
With each weekly visit, we test the water, adjust chemicals, brush, skim, and inspect the equipment. We clean out the skimmer and pump baskets and take note of the filter pressure.